Food Ordering Platforms

With HubRise, you can receive orders from Deliveroo, Just Eat, Uber Eats and other food platforms in App4.

This page describes the settings to use to connect food ordering platforms to App4.

For more information, check the documentation of these platforms in our Apps page.

Service Type Refs

App4 displays the ref codes configured in the Service Type fields in the order notes. You can leave these ref codes empty, or use any value that will help you identify the source and service type of an order.

For example, you can use Deliveroo for all Deliveroo orders, or differentiate between delivery and collection orders with Deliveroo delivery and Deliveroo collection. You can also include your restaurant name in the ref code, such as Deliveroo My Restaurant, if you operate multiple brands and want to differentiate between them.

Deliveroo

To receive Deliveroo orders in App4, you first need to connect Deliveroo Bridge, an app included in your HubRise subscription. For more information about Deliveroo Bridge, see the Deliveroo Bridge documentation.

In the Deliveroo Bridge configuration page, use the following settings:

Section	Name	Ref code
Order statuses	Mark orders as Accepted	when their HubRise status changes to "Received"
Service types	Deliveroo fulfilled ref code	See Service Type Refs
Service types	Restaurant fulfilled ref code	Same as above
Service types	Takeaway ref code	Same as above
Service types	Send orders delivered by Deliveroo as	collection orders
Discounts	Offer ref code	(leave empty)
Charges	Delivery charge ref code	(leave empty)
Charges	Surcharge ref code	(leave empty)
Charges	Bag fee ref code	(leave empty)
Payments	Online payment ref code	(leave empty)
Payments	Cash payment ref code	(leave empty)
Customers	Duplicate phone access code in [...]	Tick this box

Just Eat

Just Eat offers two APIs:

• The Flyt API is used on the Just-Eat.co.uk, Just-Eat.ie, Menulog and SkipTheDishes platforms, and for chains on other markets. This API allows you to synchronise the orders and the menu.
• The Takeaway API, the older one, is used for independents on other markets. It allows you to receive orders, but not to send the menu.

If you are not sure which API to use, contact support@hubrise.com.

Just Eat via Takeaway API

To receive Just Eat orders in App4 via Takeaway API, you first need to connect Just Eat Takeaway Bridge, an app included in your HubRise subscription. For more information about Just Eat Takeaway Bridge, see the Just Eat Takeaway Bridge documentation.

In the Just Eat Takeaway Bridge configuration page, use the following settings:

Section	Name	Ref code
Order statuses	Mark orders as Accepted	when their HubRise status changes to "Received"
Service types	Just Eat delivery ref code	See Service Type Refs
Service types	Restaurant delivery ref code	Same as above
Service types	Takeaway ref code	Same as above
Service types	Send orders delivered by the platform as	collection orders
Discounts	Discount ref code	(leave empty)
Charges	Delivery charge ref code	(leave empty)
Charges	Service fee ref code	(leave empty)
Payments	Online payment ref code	(leave empty)
Payments	Cash payment ref code	(leave empty)

Just Eat via Flyt API

To receive Just Eat orders in App4 via Flyt API, you first need to connect Just Eat Flyt Bridge, an app included in your HubRise subscription. For more information about Just Eat Flyt Bridge, see the Just Eat Flyt Bridge documentation.

In the Just Eat Flyt Bridge configuration page, use the following settings:

Section	Name	Ref code
Order statuses	Mark orders as Accepted	when their HubRise status changes to "Received"
Service types	Just Eat delivery ref code	See Service Type Refs
Service types	Restaurant delivery ref code	Same as above
Service types	Takeaway ref code	Same as above
Service types	Send orders delivered by the platform as	collection orders
Discounts	Discount ref code	(leave empty)
Charges	Delivery charge ref code	(leave empty)
Charges	Service charge ref code	(leave empty)
Charges	Bag fee ref code	(leave empty)
Charges	Small order fee ref code	(leave empty)
Charges	Driver tip ref code	(leave empty)
Charges	Other charge ref code	(leave empty)
Payments	Online payment ref code	(leave empty)
Payments	Cash payment ref code	(leave empty)
Customers	Duplicate phone access code in [...]	Tick this box

Uber Eats

To receive Uber Eats orders in App4, you first need to connect Uber Eats Bridge, an app included in your HubRise subscription. For more information about Uber Eats Bridge, see the Uber Eats Bridge documentation.

In the Uber Eats Bridge configuration page, use the following settings:

Section	Name	Ref code or value
Order statuses	Mark orders as Accepted	when their HubRise status changes to "Received"
Service types	Uber delivery ref code	See Service Type Refs
Service types	Restaurant delivery ref code	Same as above
Service types	Takeaway ref code	Same as above
Service types	Eat-in ref code	Same as above
Service types	Send orders delivered by Uber Eats as	collection orders
Special items	Disposable items ref code	Create a product in App4 and use its ref code. (*)
Discounts	Discount ref code	(leave empty)
Charges	Delivery charge ref code	(leave empty)
Charges	Small order fee ref code	(leave empty)
Charges	Tip ref code	(leave empty)
Payments	Online payment ref code	(leave empty)
Payments	Cash payment ref code	(leave empty)
Customers	Duplicate phone access code in [...]	Tick this box

(*) Only applies if you offer disposable items, such as cutlery, napkins, etc.