Why You Will Love Working with HubRise

As a developer, HubRise has saved me countless hours by letting me connect my apps to multiple EPOS solutions, delivery platforms, and other business tools through a well-designed API. I can bring far greater value with my restaurant-facing applications. HubRise is robust, built by developers who clearly care about quality, and backed by an exceptionally responsive, knowledgeable support team. A great partner for building better apps for restaurateurs.

At Food Hero, we manage 10 brands, each with multiple ordering channels — more than 40 in total. We tested several solutions, including Deliverect, but ultimately chose HubRise. We get responses within the day, and the setup was surprisingly simple — nothing like the others. Orders are sent directly to Lightspeed and display simultaneously on the TicknCook kitchen screens before being dispatched by our delivery staff with the help of Captain.ai. Menus, availability, opening hours — everything is centralised. We've achieved maximum optimisation across all operations, from production to delivery.

We provide flexible, innovative, and forward-thinking EPOS solutions. HubRise helps us to go a step further and offer a full ecosystem without the pain of doing integrations ourselves. We integrated PAR PixelPoint with HubRise, our clients are now enjoying the benefits. Integrations have been flawless so far.

HubRise is an exceptional partner. They have taken a central role in how we manage external orders, regardless of the sales channel our clients choose to use. Their team stands out for its high level of expertise and responsiveness, even outside regular working hours. We particularly appreciate their openness to discuss bespoke developments tailored to our way of working. Our relationship with the entire team is warm, collaborative, and highly professional.

TicknCook is a production screen for fast food fully integrated with HubRise. TicknCook uses HubRise's API to easily integrate with all the EPOS solutions in their ecosystem. We also use its sign-up and login system. The integration was quick, their API is super easy to use. Communication with HubRise is also very smooth. Despite comprehensive online documentation, the HubRise team is surprisingly quick and efficient when it comes to answering our questions or solving specific needs.

I was a pilot in 2020 for the first connection to Uber Eats via HubRise. I was afraid of being a guinea pig, but not at all. My configuration requests at the start were resolved very quickly. The HubRise technical team was responsive and attentive. Since then, my Uber Eats orders arrive directly in my EPOS, the operational team is delighted, and so am I!

The market is too fragmented. Even if we wanted direct integrations, it would simply be impossible to integrate with all the solutions of our clients. We prefer to reference HubRise. The cost is fair, we let them worry about the integrations while we focus on developing our online ordering solution and the services we offer.

As a Sage ERP Consultant with more than 13 years of experience implementing and customising Sage X3 and Sage Intacct solutions, I am passionate about software integration and development. HubRise bridges a significant gap in hospitality solutions, by offering an intuitive API that empowers developers to construct robust integrations. This enables the integration of various systems like ERP, CRM, and E-Commerce with EPOS software. HubRise's integration support team and partner team have been extremely helpful with my enquiries and I could not thank them enough for this experience.

Without integration with our EPOS, we simply couldn’t have handled the surge in online orders during the COVID lockdown. Some of our restaurants saw a 70% spike overnight — but the experience remained smooth and seamless.

The complete integration was done in a few days, our client was connected to his EPOS the same week. The support was top-notch and thanks to this integration we can connect ObyPay to a multitude of other EPOSes.

As part of our strategy for rapid development and market share acquisition, we decided to go through HubRise to integrate with many EPOS solutions and other ancillary applications. Beyond the completeness of their ecosystem, we greatly appreciated their professionalism both in responsiveness in case of new needs and the quality of their support.

In my vast experience with various restaurant businesses from any range and being a former operator myself, I can only recommend working with a solution like HubRise. HubRise is an intelligent solution, flexible enough to remove the hassle of direct integrations. With their middleware, you can link your preferred restaurant software, online ordering website and/or another solution. It's easy and smooth as well as affordable. In addition to the above, I have only had positive interaction on any level with the people behind HubRise.