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FAQs

How Do I Connect a Shopify Website To Several Stores?

If you sell from a single Shopify website on behalf of several stores, this FAQ explains how you can route each order to its corresponding HubRise location and EPOS, and synchronise each HubRise location's inventory with the corresponding Shopify location.

Note that all connected EPOS must use the same product ref codes, matching the SKUs on your Shopify website.

Create Shopify Locations

In Shopify, create one location per store. Each Shopify location has its own inventory, which Shopify Bridge synchronises with the EPOS of the corresponding store. For more information, see Setting up and managing locations in the Shopify documentation.

By default, your Shopify website does not restrict product availability to the store selected by the customer. A product can be purchased as long as it is in stock at a location that fulfils online orders and delivers to the customer's address, even if it is out of stock in the store the customer selected. If you offer local pickup, your theme can display the pickup availability of each store on product pages.

Set Up Your HubRise Locations

  1. In HubRise, create one location per store. For more information, see Add a Location.
  2. Connect Shopify Bridge to each HubRise location. For more information, see Connect Shopify Bridge From HubRise.
  3. On the configuration page of each Shopify Bridge, select the Shopify location that corresponds to the store in the Location section.
  4. Connect the EPOS of each store to the corresponding HubRise location.

Route Orders to HubRise Locations

Shopify Bridge must determine which HubRise location each order is for, so that it can be forwarded to the corresponding EPOS. You can use one of the following methods:

  • An order attribute, such as a cart attribute where the customer chooses their store from a drop-down menu on the cart page.
  • The shipping method selected by the customer, provided that each store has a distinct shipping method.

To find the values to use, place a test order and review the order JSON in the Orders page: the note_attributes field contains the order attributes, and the code field within shipping_lines contains the shipping method code. Each store must have a distinct value.

On the configuration page of each Shopify Bridge, fill in the Multi-site section with the value that corresponds to the store.

To check your configuration, place a test order for each store and verify that it reaches the correct HubRise location.

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