Map Ref Codes

OrderLord relies on product ref codes to correctly identify the products. You need to use the same codes in your food delivery or online ordering platform to be able to receive orders correctly.

Exporting OrderLord Menu

To export the OrderLord menu to HubRise, follow these steps.

1. From your OrderLord back office, select Settings > Restaurants.
2. Click on the Cogwheel icon. If you have multiple restaurants, make sure you select the correct one.
3. Click the Upload menu to HubRise button, then OK to confirm.

IMPORTANT NOTE: Exporting the OrderLord catalog will overwrite your current HubRise products.

Note that exporting the catalog to HubRise does not automatically populate the catalog in your connected solutions. For example, after you export your OrderLord menu, you then need to manually import it into your online ordering solution.

Finding Ref Codes

To find the ref codes for specific items, follow these steps.

1. From your OrderLord back office, select Settings > POS menu.
2. Identify the row with the menu you want to inspect, then click the Set items icon.
3. Click on a category from the list to reveal the list of items in that category.
4. Click on an item to show its details. The item ref code appears in the Public ID field.

You can now copy this code in the connected app. For detailed instructions, follow the steps in the connected app's documentation in the HubRise website.