Overview

IMPORTANT NOTE: The full documentation is available in French only.

Description

Eatself is a solution designed for restaurant owners looking to digitalise their business, without intermediaries or commissions. With Eatself, you can deploy a complete solution to manage customer relationships and sales both on-site and remotely, via various digital channels.

The solution includes:

• Online ordering: Click & Collect, home delivery, and pay at the table via QR code.
• Ordering kiosk: Touchscreen kiosks available in various formats (countertop, freestanding, wall-mounted) to manage in-house customer flow.
• Digital menu: Online menu with real-time updates, allergen and dietary information management.
• Online booking: Integrated reservation system to reduce phone calls.
• Loyalty: Points-based programme to reward returning customers.
• Delivery: Option to use your own drivers or connect with third-party providers (Stuart, Uber Direct).

Eatself offers several advantages:

• No commission on sales, unlike delivery platforms.
• Control over customer relationships, with orders placed on the restaurant's website rather than a marketplace.
• Quick setup with included training.
• Self-ordering kiosk with no hidden fees or commissions.
• Personalized customer support.
• Possible integration with delivery platforms, allowing orders to be centralized directly to your EPOS system.

Integration Features

Connecting Eatself to HubRise allows your remote and on-site ordering solutions to:

• Push orders into HubRise, including order status.
• Pull a catalog from HubRise, with variants support.
• Synchronise inventory with HubRise.

IMPORTANT NOTE: Sending customer information and the Eatself product catalogue to HubRise will soon be possible. Contact Eatself for more information.

Eatself can be connected to HubRise from the Eatself back office.

Why Connect?

By connecting Eatself to HubRise, your ordering solutions can communicate with your other everyday applications. Push orders to your EPOS, an autonomous printer, a Kitchen Display System, or to your inventory management solution.

With HubRise, you can synchronise your menu, customer information, and orders between your EPOS, your online ordering solution, food delivery platforms (including Deliveroo, Uber Eats, and Just Eat), delivery management solutions or delivery services, eMarketing solutions (SMS/emailing), business intelligence, inventory, and customer loyalty systems, and much more. The number of compatible applications increases every month. To discover the apps you can connect, visit our Apps page.

Prerequisites

To establish a connection between Eatself and HubRise, you must have an existing Eatself account.