Overview

Description

CSY’s Vector EPOS is built to meet the demands of busy hospitality and retail environments. From rapid order-taking to efficient table and tab management, it streamlines operations to help serve customers faster and better.

Top 3 Features:

• Table Planner: Visualise your dining layout and assign tables easily. Track availability and waiting times to optimise turnover and service flow.
• Kitchen Screens: Replace handwritten orders and printouts with real-time digital displays in the kitchen. Improve communication and reduce errors to deliver faster, more accurate service.
• Table Ordering: Guests can scan a QR code to view menus, place orders, and pay—all from their smartphones, enhancing convenience and reducing wait times.

Other Key Features:

• Click & Collect functionality
• Save tab and split bill options
• Wastage tracking directly at the EPOS
• Handheld mobile ordering for staff
• Quick operator login switch
• Built-in customer loyalty system
• Comprehensive reporting suite

Seamless integration between CSY Vector EPOS and delivery services unifies online and in-store operations. For hospitality businesses, this ensures smooth order management and accurate kitchen preparation. For grocery stores, it keeps inventory up to date and guarantees that Click & Collect orders are ready on time, improving efficiency and overall customer satisfaction.

Integration Features

Connecting CSY Vector EPOS to HubRise allows your EPOS to:

• Pull orders from HubRise, including order status.
• Pull customer information from HubRise.
• Push a catalog into HubRise, with variants support.
• Synchronise inventory with HubRise.

CSY Vector EPOS can be connected to HubRise from Vector EPOS back office or via the CSY support line.

Why Connect?

By connecting CSY Vector EPOS to HubRise, your EPOS can communicate with your other everyday applications. Send online ordering or food delivery platforms orders in your EPOS. Push your EPOS catalog into other apps.

With HubRise, you can synchronise your menu, customer information, and orders between your EPOS, your online ordering solution, food delivery platforms (including Deliveroo, Uber Eats, and Just Eat), delivery management solutions or delivery services, eMarketing solutions (SMS/emailing), business intelligence, inventory, and customer loyalty systems, and much more. The number of compatible applications increases every month. To discover the apps you can connect, visit our Apps page.

Prerequisites

To establish a connection between Vector EPOS and HubRise, you must have a Vector EPOS license and the HubRise add-on enabled.