Connect to HubRise

Connecting Deliveroo to HubRise can be done with a few steps.

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IMPORTANT NOTE: If you do not have a HubRise account yet, register on our Signup Page. It only takes a minute!

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1. Enable HubRise on Deliveroo

As a first step, the HubRise integration must be enabled on your Deliveroo account.

Contact us at support@hubrise.com and include the following information for each of your locations:

• The URL of your Deliveroo page. For example: https://deliveroo.co.uk/menu/london/clapham/camile-thai-clapham.
• Your Deliveroo Restaurant ID, if you know it.
• The email address you use to log into the Deliveroo back office.
• Is your store already connected to any other EPOS or middleware? If yes, confirm that we can disconnect.
• Your HubRise location name and ID. For example: Fast Pizza Baker Street z6q31-0.

We will contact Deliveroo on your behalf, and inform you when the integration is ready, which usually takes 3 working days.

Alternatively, you can connect your store autonomously. For more information, see Connect to HubRise From the Deliveroo Back Office.

2. Connect Deliveroo Bridge

To connect Deliveroo Bridge to HubRise, follow these steps.

1. Log in to your HubRise account.
2. Select the location you want to connect from the dropdown menu.
3. Select CONNECTIONS, then View available apps.
4. Select Deliveroo Bridge from the list of apps.
5. Click Connect.
6. Click Allow to grant Deliveroo Bridge access to your registered location on HubRise. If your account has multiple locations, expand the Choose location section to select the desired location, and then click Allow.
7. A new page asks you to provide your Deliveroo Restaurant ID. Enter the ID, then click Save to complete the connection process.

3. Configure Your Preferences

After connecting the bridge, you need to configure a few parameters on the Configuration page to send orders correctly to your EPOS.

For more information about the configuration page and how to navigate to it, see the User Interface Configuration page. For details on how to configure the parameters of Deliveroo Bridge, see Configuration.

4. Map Products Ref Codes

Each product in Deliveroo needs to have a corresponding ref code. This ensures that your EPOS can identify every item correctly.

To learn how to map ref codes on Deliveroo, see Map Ref Codes.

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IMPORTANT NOTE: Deliveroo will not enable the HubRise connection if some product ref codes are missing.

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